Shipping policy
While the majority of the people (including your friends) may not understand, we all know the excitement and joy of getting your dream and wanted figures because we are also a crazy toy collector. This is why making you to not just feel and but also actually trade with confidence is the utmost important goal for us. We all know the frustration of buying figures from greedy sellers at a crazy high price, the worry of your figures being delayed and the constant refresh of the tracking status every day, or/and the disappointment of receiving your figures (including the boxes for those box collectors!) in damage.
This is why we offer the following shipping policies to address your concerns. If you can’t find the information you are looking for, please let get in touch and we will be more than happy to address your concerns!
Shipping policy and Free shipping
We offer free standard shipping to all items around the world, which will take 3 to 20 business days. All products will be wrapped carefully with good protection.
If you would want to guarantee to get your products as quickly, we work with many different couriers and offer various expedited delivery services (up to 3 business days from the date of receipt of your order (except for pre-order/pre-owned figures or otherwise stated differently in the description of your listing) at a discounted price. Note that we cannot guarantee any delay due to the goods being held by custom depending on the delivery country.
We will provide tracking information for your orders.
You can always contact us for any shipping question at info@figurescollectibles.com